Dear Valued Clients and Visitors
Strata & Co. offices remain open and are always contactable as usual, via phone, email and scheduled video calls.
Like many other businesses, we continue to monitor the impact of the coronavirus (Covid 19 Virus) closely and follow the advice of the World Health Organisation and Australia’s Chief Medical Officer.
As the COVID issue continues to evolve, the health and well beings of our families, staff, customers and community is a high priority. We have implemented plans to continue to operate and placed controlled measures to ensure service to you; our valued clients continue with minimal disruptions. The plans implemented relate to the following:
Health & Safety
Basically, it is business as usual for Strata & Co. We have enforced strict standards to include:
Precautions taken include:
Business Continuity Plan
Our aim is to continue working in this tough and extraordinary circumstances with guidelines implemented to include:
Minimise interactions with public and clients and where possible communicate only with phones, emails and video calling.
Employees to avoid travel on public transport, taxis, rideshares and attendance to public spaces.
In regard to upcoming Strata meetings, Strata & Co. strongly recommends that voting online through the portal which can be found on our website with your login details or via proxy form should be highly taken into consideration for meetings that are non-essential for face to face attendance. Video meeting requests will be decided on a per complex basis
We would like to remind everyone, that brief comments along with your vote for each motion is allowed if you wish to vote with conditions.
The Owners Corporation may decide to postpone meetings to a future date and time if suitable, please note that we will need sufficient notice (minimum 72 hours) to respectfully notify others.
Strata & Co. will be placing important health and safety notices and information at entrances of complexes that have common doors to multiple lots to ensure all owners and visitors practice good hygiene and prevent any further spread.
If any other complexes for e.g. townhouses or villas without common doors /entrances would like copies to place in areas you may feel necessary, please call or email our office and this will be arranged.
*Notices will be supplied and installed at no charge.
We will follow stringently the guidelines of Government and Health Authorities and will inform you if anything changes in our operations. We value your support and we want to assure you that we remain open for business to assist you at any time.
If you are seeking information and advice on coronavirus (COVID-19) call the helpline. The line operates 24 hours a day, seven days a week 1800 020 080
If you require translating or interpreting services, call 131 450
Alternatively, you can keep up to date at https://www.health.gov.au/
IN THE EVENT OF ANY CONFIRMED CASES, PLEASE NOTIFY OUR OFFICE IMMEDIATELY TO ENABLE US TO ACT, ORGANISE AND ADVISE ACCORDINGLY WITH CLEANING PROCEDURES.
If you have any questions at all, please don’t hesitate to get in touch with us on 1300 033 947 or [email protected]
We thank you for your continuance support and are confident at this present time there shouldn’t be a significant change in our ability to continue to provide most of our services to you.
Please remember to stay safe and positive. We will all get through this…